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About us
Who is rajindragifts.com ?
Rajindragifts.com is an extension of Rajindra Florist, member of Interflora & Teleflora two of the most reputed associations of the florists internationally, and has been helping people to express their feelings for the last thirty-six years.
Where is Rajindra Gifts.com based
?
Rajindragifts.com is based in New Delhi, India and has its showroom in the up market area of Defence Colony.
Where can Rajindragifts.com deliver the gift?
Rajindragifts.com can deliver the gift all over in India.
Products
What all gifts do rajindragifts.com deliver?
We deliver all the products mentioned on our site, if you have any thing that is not available on our site, you can always ask for the same and you will be given the Quote.
Can flowers be sent along with the gift?
Yes flowers can be sent with all the items mentioned on our site, but only in those cities where we have our network of delivering the flowers.
Are the gifts delivered along with the flowers or separately?
Flowers are hand delivered by different florists where as gifts are sent by courier.
Where can I enter special
instructions?
You can enter special instructions in checkout
form.
What kind of packaging is done for the gift?
Our mottos are to deliver you the product in best presentable way in condition and look wise. So we provide the different ways of packaging.
a) Company packaging-If there is some packaging made by company. b) Gift wrapping-we wrap every gift before delivery. c) Courier packaging: -We make courier pack of every gift according to its nature in order to minimize any damage. Do Rajindragifts.com provide guarantee/warranty of gifts?
Rajindragifts.com, it is not manufacturer of any product mentioned on the site, so we do not take guarantee/warranty of any product, but we pass on the guarantee/warranty offered by the manufacturer along with the gift.
Where are the products sourced? We believe in providing only high-quality branded products. Our products are sourced from the reputed and branded companies only.
How soon can you deliver?
We generally need 3-4 working days to process the order, but in case you happen to be late, we can try to make sure that the delivery can take place within 24 - 48 hours also without any extra charge (If this is not possible, we will deliver as soon as we can). Generally metro cities like Mumbai, Delhi, Madras, Calcutta and Bangalore require a shorter lead time of 2 days and other towns and cities require a lead time of 3-4 days. Our goal at Rajindragifts.com is to ensure delivery on the chosen day.
Are the items delivered as per the display on the Web Pages?
Yes the items delivered are the same as on the site, but there may be some variation in the gifts especially in perishable items like cakes, chocolates and flowers. Generally the gifts will be similar to the pictures on the web and will definitely match or exceed all the specifications in terms of weight, size, count and functionality. Payment
How can I make the payments?
You can make payment through credit card and debit net banking. You are required to enter your credit card/debit net banking detail information on ccavenue.com (It is our payment gateway) while checking out. Once your credit card is authorized, your order is complete.
What kind of Credit cards/debit net banking can I use to buy gifts at Rajindragifts.com?
All MASTERCARD, VISA, JCB, Diners Club, Citibank E-cards and AMERICAN EXPRESS credit cards/ debit net banking issued anywhere in the world are accepted. HDFC Bank, Citibank, Centurion Bank, ICICI Infinity, IDBI and UTI Bank net banking clients can now also pay online.
Is my credit card number secure
?
Yes, your credit card number is absolutely secure. Your credit card information is routed through very secure SSL server, which is 128 K encrypted.
Is there any hidden cost involved
?
No There is no hidden cost involved all prices are
inclusive of the delivery cahrges and local taxes.
When is my card charged ?
Your card is charged at the time of processing the order.
Is it necessary to divulge the credit card number on the internet?
Yes, in order to authenticate your card, we do require your credit
card number. Don't worry, it's safe. Order
How can I place the order?
Placing an order on Rajindragifts.com is quite simple. Just choose the product you want to buy and click on 'Buy Now' button, given below the product details. The product gets stored in your shopping cart. You can add as many products in your shopping cart as you wish to. Click on 'Checkout' button given below the shopping cart and fill your details. After that just provide your credit card/debit net banking information and your order is complete.
How can I track my
order?
We will send you an e- mail once we receive the payment and start processing the order, second e-mail is send to you once the order is shipped In special case you can send the mail to us with the order number to know the exact status of your order.
Can I order over the phone or
fax?
No, we do not provide this facility on phone, you can only order through Internet.
Can I send some message along with
the Flowers?
Yes, you can send your personal message along with gift, which is written on a card and is free of charge.
Delivery
How are the gift delivered?
All the gifts are shipped by the PAFEX-courier, which is a channel partner of FedEx in India.
What are the delivery
charges?
The price you see on our site is the price you pay there is no extra delivery charges.
Is the delivery possible on
holidays?
No, we do not deliver on government holidays and Sunday.
What if the recipient is not there at the delivery
address?
We will intimate you by email as soon as we get this information. In no circumstances, however, the refund will be made once the order is processed. The order shall be deemed to be processed once any step is taken and/or expense made and/or liability incurred by Rajindragifts.com towards fulfillment of the order.
Do you deliver orders
internationaly?
No, we don't take orders for the international deliveries, but very soon we are going to start this facility also. Alteration of orders
Can the order be
cancelled?
Yes, but only
possible 24 hours before the shipping.
Can I change the order?
Yes, you can change
the order item but not the value of the order. For that you will have to cancel
the order and place the new order.
What is you return policy?
Once an order is booked it cannot be cancelled. If we have not processed the order it can be cancelled with a 10% service fee. This is the charge of payment gateway, which is to be deducted from the total amount that is to be refunded.
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